We do not accept returns on preloved vintage, unless the item is unexpectedly damaged or defected upon arrival. Please contact us with any return related queries via email at shop.arkastudios@gmail.com

We aim to dispatch all orders the next working day. Any express orders placed before 1pm will be dispatched the same day. Please note that shipping times provided are an estimate and are not guaranteed.

Domestic Orders (UK)

• All UK orders are dispatched via Evri and typically arrive in 2 - 4 working days.

You can track your order using the tracking number provided in your fulfilment email.

International Orders (EU and Rest of World)

International orders are dispatched via Royal Mail's International Tracked service.

• EU orders typically arrive in 2 - 11 working days.
• Rest of the World orders typically arrive in 3 - 17 working days.

International orders may be subject to additional fees or import duties. If applicable, these are the buyer's responsibility. Please ensure these are paid promptly as failure to do so will delay delivery.

For any other questions, please contact us through:

• Email: shop.arkastudios@gmail.com
• Instagram: @arkastudios_